Entries by Joe

So be good for goodness sake: workplace behavior at end-of-year events

As we head into the silly season, it’s worth keeping in mind that silliness is no excuse for poor standards of behavior or even misconduct at work functions. We’ve all heard stories about office parties where a worker has embarrassed themselves and/or others, or caused harm to others, because they’ve had too much to drink or just gotten […]

ACA International & GRC Solutions – Podcast

Justin Muscolino, our Head of Compliance Training North America has been interviewed by Harry Strausser – ACA International in this very instructive podcast discussion about compliance training. Some of the highlights include: Why do organizations struggle so much with culture and what impact can compliance training have to improve this? What are some of the things that you have seen? […]

Top 5 employee induction tips

The first few days of introducing a new hire into the workplace is the best time to build a mutually beneficial professional relationship. While they’ve passed the application process and pressure of interviews, it’s what happens during orientation that will influence performance in the long run. With this in mind, here are some top tips […]

Leadership skills for compliance officers

In this blog post, Justin Muscolino, GRC Solutions’ Head of Compliance Training in North America, provides tips on leadership skills for compliance officers. During my career in compliance training I’ve learned first-hand that you need all the assistance you can get. It’s important to get others involved in delivering your message. But in order for compliance […]

Detox from Compliance Training in 2019, plan right for 2020!

At this point of the year, staff complain about having too much compliance training to do. They want it to stop and not begin again until it’s absolutely required. Even then, it’s a tough chore to get across. Listening to your audience is important, but you have to wonder how many of them ever really want […]

Dealing with training and self-leadership in a high turnover environment

In this excerpt, Justin Muscolino, GRC Solutions’ Head of Compliance Training in North America and Mervin Brown, Founder and Chief Purpose Connector of MKB Leadership Evolution, explain how to deal with training and self-leadership in a high turnover environment.  Employee turnover is crazy these days in corporate America, yet different depending on who is talking. It’s not […]

Main Street Banking & GRC Solutions – Podcast

Justin Muscolino, our Head of Compliance Training North America has been interviewed by Byron Earnheart – Main Street Banking in this very informative podcast discussion about compliance training. Compliance training does not have to be boring. As a matter of fact, in the many years that we have been evaluating our faculty and our curriculum, one of the highest rated […]

Creating compliance training for the relevant audience

In this blog post, Justin Muscolino, GRC Solutions’ Head of Compliance Training in North America, gives tips on how to create a successful compliance training program.  Did you know that prosecutors of the DOJ really do look at whether compliance training programs are geared towards the relevant audience? No joke, I am serious. Last week […]

British Airways faces record fine for GDPR breach

British Airways faces a £183 million fine (AU $329 million) by the UK Information Commissioner’s Office (ICO) for breaching the EU General Data Protection Regulation (GDPR). The ICO found that hackers infiltrated British Airways’ website and app and directed customers to an identical-looking fraudulent platform which harvested their credit card details. Approximately 500,000 customers were affected. […]

George Clooney impersonator charged with identity theft scam

An Italian couple has been arrested in Thailand after conning investors into believing that their clothing business was endorsed by actor and filmmaker George Clooney. Francesco Galdeli and Vanja Goffi had set up a fashion company called “GC Exclusive by George Clooney”. They had claimed to investors that Clooney was involved in the business and […]

Compliance Evangelist & GRC Solutions – Podcast

Justin Muscolino, our Head of Compliance Training North America has been interviewed by Tom Fox – Compliance Evangelist in this very informative podcast where they talk all about compliance training and how to help organizations. This podcast is available on Spotify, iTunes, YouTube and Megaphone. Some of the highlights include: Why do organizations struggle so much with culture and what […]

Protecting whistleblowers isn’t just a compliance exercise, it’s good for business

Some of the world’s most significant cases of corporate fraud and misconduct first came to light as a result of whistleblower disclosures.  Sherron Watkins and Cynthia Cooper, then-employees of Enron and Worldcom respectively, were key to exposing the massive accounting fraud schemes underlying the businesses.  Jeffrey Wigand was Vice President of Research and Development at Brown & Williamson Tobacco […]


Digital currency offerings are treated as securities offerings The US SEC (Securities & Exchange Commission) views over 99% of digital currencies issued in the US as security digital currencies, with utility digital currency issuers being the exception. The SEC has issued over 400 subpoenas to digital currency issuers. The Howey test developed in 1948, still […]

Counterfeit goods: fraud, terrorist funding and third party risks

Everyone loves a bargain, but the true cost of counterfeit goods to businesses and individuals is complex and often deeply chilling. A US1.7 trillion-dollar problem and counting We often think of the counterfeit goods industry as tourists browsing through “luxury” sunglasses, watches and handbags, care of a street vendor, or maybe a clandestine showroom. But that’s […]


GRC Solutions has won the top compliance training and custom development awards in the Asia Pacific at the LearnX Live! Awards 2019. The LearnX Foundation’s annual awards represent the industry standard in the region. GRC has good form at the awards, having won for our online compliance training every year since 2008. This year, we […]

What is an effective compliance program?

An effective compliance program is obviously important to have. But to put a proper program into effect, you need to understand what one should look like. Most people only want to do what the regulators want and not what’s best for their organization. If you implement a program that addresses all your risks with the […]

7 Tips for Creating a Successful Compliance Training Program

In this blog post, Justin Muscolino, GRC Solutions’ Head of Compliance Training in North America, gives tips on how to create a successful compliance training program. This blog post has been created in partnership with eThink Education. Many organizations struggle with constructing a solid compliance training program. It’s not a hard chore, but it requires […]

1MDB case: Trial into global corruption scandal begins

The trial against former Malaysian Prime Minister Najib Razak has continued to unveil the depth of corruption involving 1Malaysia Development Berhad (1MDB). Over two hearings at Malaysia’s High Court, Mr Razak has so far pleaded not guilty to seven charges relating to criminal breach of trust, money laundering, and abuse of power surrounding the theft […]

GO1 & GRC Solutions Partner

GRC Solutions is excited to announce a partnership with GO1. This collaboration brings together one of the leading providers of compliance training with one of the world’s fastest growing marketplaces for eLearning. GO1 Premium users will now have access to an ever-growing list of titles from GRC Solutions that address critical governance, risk and compliance topics. […]

The business of ethical decision-making

What do we mean when we talk about ethical decision-making in a professional context, such as business ethics? ‘Ethics’ is really just a set of rules for behaviour. They may be specific rules, such as “Always declare any conflict of interest before your board starts discussing a relevant issue”. They may be general rules, such […]

How to develop a summary for your training needs analysis

In this excerpt, Justin Muscolino, GRC Solutions’ Head of Compliance Training in North America, explains how to develop a summary for your training needs analysis. When creating your summary for a needs analysis, you need to understand the organizational goals and objectives as well as regulators’ expectations. In the financial industry there are several regulators, but your organization […]

College admissions bribery scandal

An FBI investigation known as ‘Operation Varsity Blues’ has found a network of celebrities, business executives and other powerful figures at the center of a college admissions bribery scandal. A Californian tutoring organization called the Key is alleged to have made $US25 million by charging parents to secure their children spots in elite schools, including […]


If the Corruption Perceptions Index (CPI) results for 2019 prove anything, it’s this: no country is immune to corruption. In fact, out of 180 countries, not one earns a perfect score, with the average global score being 43 out of 100. The USA dropped out of the top 20 countries altogether. Transparency International (TI) started the […]

eThink Education & GRC Solutions Partner

GRC Solutions is excited to announce a partnership with eThink Education, a leading Learning Management System (LMS) solutions provider. Through this alliance, eThink will be able to offer clients the ability to deploy highly effective compliance eLearning which can be customized to suit their employee training strategy. GRC Solutions are global leaders in Governance, Risk and Compliance training. They are regulatory compliance […]

How to begin developing a training needs analysis

A needs analysis should not be taken lightly. The overall goal is to ensure from a compliance training standpoint that all organizational risks are covered. During the needs analysis stage, the key is to gather as much data as possible to formulate your training plan. If certain data is missed, the organization, the Chief Compliance […]

Understanding your target audience to create more effective eLearning training

In this blog post, Justin Muscolino, GRC Solutions’ Head of Compliance Training in North America, discusses the importance of understanding who the audience is for your compliance training. When I first started in compliance training, I remember having a conversation with a senior member of a financial institution about an upcoming eLearning module. During the […]

Training Compliance Officers

In this blog post, Justin Muscolino, GRC Solutions’ Head of Compliance Training in North America, reflects on the benefits of having a training program for Compliance Officers. During my career in compliance training I’ve learned first-hand that you need all the assistance you can get. It’s important to get others involved in delivering your message. […]

Workplace bullying more common than you think

A missed invitation to the annual staff celebration. A group of colleagues snickering as you walk past. A snide remark about what you’re wearing as you sit down at your desk. By themselves, it would be easy to dismiss each of these incidents as the usual obstacles of navigating your workplace’s social hierarchy. But together they […]

Justin Muscolino Joins GRC Solutions’ US operations

GRC Solutions is pleased to announce that Justin Muscolino has joined our New York operations as Head of Compliance Training Operations in North America.  Justin draws on his longstanding experience in compliance, training and regulation for the banking sector. He was Macquarie Group’s Head of Americas Compliance Training and JP MorganChase’s Compliance Training Manager. More recently, he served as Head […]

Three tips for your new year’s compliance checkup

January may signify the loss of sun-drenched beachside holidays as you readjust to business as usual, but it’s also an opportune time to refresh your organisation’s objectives and check in with staff to begin the year on a positive note. Setting ambitious sales targets and devising strategies for new clients may be top of the […]

Morgan Stanley pays penalty for employee fraud

On 29 June 2018, Morgan Stanley Smith Barney LLC (Morgan Stanley), an investment adviser and broker-dealer, agreed to pay US$3.6 million penalty for failing to prevent its employee from misappropriating funds from client accounts. Background Barry F. Connell, a financial adviser at Morgan Stanley, misappropriated $7 million from client accounts. The theft was possible because […]

What do you need to know about the GDPR

You may have noticed a flurry of privacy policy updates in your inbox in the last few weeks. There’s a good reason for that – the GDPR is here and it could apply to you. What is the GDPR? The EU’s General Data Protection Regulation (GDPR) commenced on May 25 2018, and its impacts are […]

Australia’s biggest bank to pay AUD$702.5 million to settle anti-money laundering case

The Commonwealth Bank of Australia (CBA) has agreed to pay the biggest money laundering penalty in the country’s history to settle the current case against it for 53,700 breaches of its anti-money laundering and counter-terrorist financing (AML/CTF) laws. The money laundering case arose from claims by Australia’s financial intelligence agency, AUSTRAC, that the bank had […]

New York Says #MeToo to New Anti-Sexual Harassment Laws for New York Employers

New York State has passed new laws to implement stronger protections against workplace harassment. In the wake of the #MeToo movement and widespread allegation of sexual harassment in the workplace, the state will now require employers to provide annual anti-sexual harassment training to all employees. Here are the key takeaways from the new state and […]

Starbucks shuts stores for a day for anti-bias training

On 29 May 2018, Starbucks, one of the world’s largest coffeehouse chains, closed its business in the US for the day across 8000 stores to provide its employees with anti-bias and diversity training. Background On 12 April 2018, six police officers in Philadelphia took two black men into custody at a Starbucks store after an […]

Cyber security alert: Major ransomware attack on city of Atlanta

The Cyberattack On 22 March 2018, a ransomware attacker encrypted the city of Atlanta’s IT systems before allegedly demanding a ransom to decrypt them. Encryption involves converting information into code so that the information can only be read by using a key to convert the code into a readable format. Consequences of the attack The […]

Keppel Corp involved in US$1 billion bribery scandal

Keppel Corp, Singapore’s oil rig builder, is embroiled in one of the biggest international bribery and corruption scandals Singapore has seen in recent times. Investigations revealed Keppel Offshore & Marine’s (KOM) involvement in a scheme that ran from 2001 to 2014 which paid US$55 million in bribes to win contracts with Brazilian company Petrobas. The […]

Hollywood harassment and your workplace

How celebrity scandals dictate how corporate America deals with sexual harassment Looking back onto 2017, one prominent issue has dominated the headlines: sexual harassment. Never before has there been such a strong and persistent focus on calling out perpetrators of harassment. In the wake of sexual misconduct revelations about Harvey Weinstein, Kevin Spacey, Matt Lauer […]

GRC Solutions attends the American Banker RegTech “Compliance Transformed” Conference

On October 3rd and 4th 2017 GRC Solutions consultant Matt Wadley attended the American Banker RegTech “Compliance Transformed” Conference in Brooklyn, New York. The conference sought to bring together banks, regulators, venture capitalists, consultants and regtech vendors for a discussion about how the emergence of a new RegTech industry is transforming how financial institutions approach compliance—making it […]

Why diversity and equality matters: the cautionary tale of Uber

Legendary management consultant Peter Drucker once said, “Culture eats strategy for breakfast”. Perhaps Uber – and particularly its recently-departed CEO Travis Kalanick – had never heard of the quote or decided that revenue and expansion were more important than treating employees with basic decency. Former Uber employee Susan Fowler blew the whistle on the infamous […]

Millions of dollars of celebrity’s jewellery linked to 1MDB case

Australian model Miranda Kerr is the latest celebrity to be caught up in Malaysia’s 1Malaysia Development Berhand (1MDB) corruption and money laundering scandal. Malaysian financier Jho Low gifted Kerr USD$8 million worth of jewellery allegedly paid for with funds misappropriated from the 1MDB fund. Kerr recently turned the jewellery over to US authorities and has […]

US anti-money laundering framework has “severe deficiencies” when it comes to the real estate market, says Transparency International

Global anti-corruption organization Transparency International has revealed that the US real estate industry has severe anti-money laundering deficiencies. The “Doors Wide Open” report identifies 10 prominent legal loopholes and regulatory failures allowing criminals to launder stolen money through luxury real estate purchases in the US, the UK, Canada and Australia. The report alleges that the […]

GRC Solutions’ Certified Compliance Professional courses in Nairobi and Dubai a big success

The GRC Solutions Singapore team has conducted another two highly successful runs of the Certified Compliance Professional course, in Nairobi, Kenya and Dubai, UAE. Covering a total of 18 compliance practitioners across these jurisdictions, GRC Solutions continues to prove to be a valuable partner to the compliance profession, working alongside industry and regulators to upskill […]

US Department of Justice (DOJ) publishes new evaluation guidance for compliance programs

US Department of Justice (DOJ) publishes new evaluation guidance for compliance programs The DOJ’s Fraud Section recently released its Evaluation of Corporate Compliance Programs, containing guidance on 11 key topics considered by federal criminal investigators when assessing corporations. The 11 topic areas: Analysis and Remediation of Underlying Misconduct Senior and Middle management Autonomy and Resources […]